Video Streamers Maintain High Consumer Satisfaction Scores, Pay TV Sees Lower Results

Video Streamers Maintain High Consumer Satisfaction Scores, Pay TV Sees Lower Results 06/10/2020

Video streamers earned a score of 76 out of 100, while at the low end, subscription TV (cable, satellite, telco) earned a 64 number, The American Customer Satisfaction Index found. Slightly higher are internet service providers, video-on-demand services (68), and fixed-line telephone service (70).